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Facilities Management

Going from strength to strength - in the toughest of times

One of the UK’s most dynamic and fast-growing Facilities Management services providers, Norse has the financial strength so vital in times of economic pressure.

With a strong balance sheet, industry-leading business retention and staff turnover, and 96% customer satisfaction, Norse delivers first-class services that our many customers value and trust.

Careful financial management, coupled with a selective low-risk approach to business development and growth, ensures long-term stability for our 8,000-plus staff and our UK-wide customer base.

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Norse responds to flood alerts along Norfolk and Suffolk coasts

Along the Norfolk and Suffolk coasts, Norse teams were involved in emergency response following flood alerts and resident evacuations.

All three of Norse operations in Suffolk, Suffolk Norse, Suffolk Coastal Norse and Waveney Norse responded to the threat of flooding along the vulnerable coastline. While in Norfolk, staff at GYB Services were also involved in preparations for potential flooding caused by the high spring tides.

In Lowestoft, Waveney Norse operatives worked alongside the Water Management Alliance to mobilise and deploy new temporary flood barriers for the first time. To prevent damage and vandalism to the barriers, Waveney Norse provided staff to patrol both during and outside working hours, with radio back up to the company’s CCTV service and on-site lighting provided

Further down the coast, Suffolk Coastal Norse’s out-of-hours operatives were also mobilised to shut the flood gates along the prom in Felixstowe. Suffolk Norse provided transport to shuttle from at-risk properties residents in Felixstowe and Aldborough to the emergency flood evacuation centres.

Staff at GYB Services had teams working long hours manning five sand dumps and helping residents fill sand bags to protect property in the Great Yarmouth borough. Overall the company moved some 500 tonnes of sand; issuing approximately 350 tonnes to the public along with approximately 32.000 sandbags. GYB staff also barriered off certain at risk areas from the public as a safety precaution, transported chairs, emergency beds and other emergency equipment into the designated rest areas as around 5,000 properties in area were evacuated.

Norse’s Facilities Management team and operatives from Norwich Norse were also out assisting with the delivery of airbeds, pumps, camp beds, sleeping bags, blankets, and disposable pillows to the evacuation centres.

13 members of Norse Catering provided hot meals for around 150 vulnerable adults from three local care homes which were evacuated, plus helpers and the emergency services. A selection of hot drinks and snacks were provided throughout the 24-hour period, plus a regular supply of hot soup and a dinner service of Pasta Bolognese, Cottage Pie, Cheese and Potato Pie, Vegetables and Chips between 5pm-7pm.



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